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Xerox positioned as a leader in the IDC MarketScape: Worldwide Managed Print Services Vendor Assessment


read the IDC MPS MarketScape – Xerox Excerpt (view-only PDF)

Xerox is proud to be positioned as a leader in the IDC MarketScape Worldwide Managed Print Services Vendor Assessment. The report distinguishes Xerox for strategic vision and ability to execute with high marks across the report’s assessment criteria, including service offering, cost competitiveness, customer services and R&D commitment.

According to the IDC Report, "[Xerox’s] continuous internal investments in its operations, the people resources to manage contracts, and a management delivery framework (the monitoring and control infrastructure) have yielded what IDC considers the best current deployment delivery in the market today."

Managed print service is a game-changing trend that will have significant impact on the hardcopy market well into the future. This study identifies the leaders, major players, contenders, and participants that make up the current MPS landscape and reflects on the strategy and capabilities needed to be successful.
— IDC, "IDC MarketScape: Worldwide Managed Print Services"
2010 Hardcopy Vendor Analysis By Michael Orasin et al. April 2010

Xerox Managed Print Services

About Xerox Managed Print Services

As a leader in MPS, Xerox was first to offer Enterprise Print Services to embrace all elements of an organization’s print infrastructure – from the networked office to the in-house print center to the virtual worker. Founded on rigorous, data driven Lean Six Sigma-based methodologies, Xerox Managed Print Services portfolio extends from global enterprises to small and mid-sized businesses helping clients to cut cost, increase productivity and meet their environmental sustainability goals.





Notes: IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the circles. Vendor year-over-year growth rate relative to the given market is indicated by a plus, neutral or minus next to the vendor name.

Additional Note: Revenue used to determine bubble size is based upon managed print services and basic print services revenue, both of which are delivered directly from the hardcopy manufacturer.

Source: "IDC MarketScape: Worldwide Managed Print Services 2010 Hardcopy Vendor Analysis", by Michael Orasin, IDC # 222872, April 2010
http://idcdocserv.com/222872EX