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Xerox positioned as the leader in the Quocirca Managed Print Services Vendor Landscape


Read the Quocirca "Vendor Landscape: Managed Print Services" Summary Report

Xerox is proud to be positioned as the leader in the 2011 Quocirca Managed Print Services Vendor Landscape. The report distinguishes Xerox for market presence, completeness of vision and customer base with high marks across the report’s assessment criteria.

According to the Quocirca report, "Xerox is a long-established provider of MPS, with a broad range of services, a mature global delivery infrastructure and established market presence. Xerox has a strong value proposition and vision, as well as strength in extended services such as business process outsourcing (BPO) and IT outsourcing (ITO), strengthened by its acquisition of ACS in 2010."

Quocirca goes on to state, "Xerox’ managed print services offering is one of the most mature enterprise-wide MPS offerings today, integrating all major on-site and off-site print environments, including office, production, off-site commercial and mobile printing. It offers extensive skills and breadth of expertise across assessment and design, implementation, change management and on-going reporting."

Xerox is in a class of its own, with a mature enterprise MPS offering that extends to business process outsourcing (BPO) and IT outsourcing (ITO).
— "Vendor Landscape: Managed Print Services" Quocirca, March 2012

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Figure 1: Quocirca Vendor Landscape: Managed Print Services – 2011

Figure 1 represents Quocirca’s view of the competitive MPS landscape for printer and copier vendors that deliver enterprise MPS. A vendor’s market position is indicated by the size of the bubble, based on estimates of customer base. An indication of the growth in each vendor’s position is shown by a (+), (-) or (=). The following categories are used to reflect a vendor’s position:
  • Market Leaders: Vendors that lead the market in both strategic vision and depth of service offering. Leaders have made significant investments in their service portfolio and infrastructure and are supported by strong delivery capabilities.
  • Strong performers: Vendors that have established and proven offerings supported by demonstrable customer success.
  • Contenders: Vendors that have service offerings which are currently being aligned on a global or European basis. Challengers are typically investing in resources, infrastructure and partnerships to expand market coverage.
Source: "Vendor Landscape: Managed Print Services" by Louella Fernandes and Clive Longbottom, Quocirca Ltd., March 2012

About Xerox Managed Print Services

As a leader in MPS, Xerox offers a full range of Managed Print Services to embrace all elements of an organisation’s print infrastructure – from the networked office to the in-house print center to the virtual worker. Founded on rigorous, data-driven Lean Six Sigma-based methodologies, the Xerox Managed Print Services portfolio extends from global enterprises to small and mid-sized businesses helping clients to cut cost, increase productivity and meet their environmental sustainability goals.