Integrated communications is a key lever for success in the
insurance industry. The management of all forms of communications
content and information is increasingly being viewed as a strategic
Getting messages heard today means not only breaking through the clutter, but getting customers engaged and improving their experience. By harnessing the power of the data explosion, enterprises can move toward cross- channel integration while achieving better operational control, and improving the results to both the top and bottom line.
In a typical large organization there's nothing simple about printing. There's all of the printing, copying, faxing and scanning your employees do: whether in an office, shop, warehouse, factory, at home or elsewhere. There's all of the bulk and professional printing carried out by your own print rooms and by external commercial printers. The machines in use across your organization for printing, copying, scanning and faxing have become complex networked devices, part of your IT infrastructure whether theyre formally managed by IT or not. How confident are you that your organization is managing this complex environment efficiently and effectively across your whole enterprise?
François Ragnet, Managing Principal, Technology Innovation, Xerox Global Document Outsourcing, explains how the right approach to cloud-based services can help improve performance and create a competitive advantage today.
Richard Baily, Vice-President, Communication & Marketing Services, Xerox Global Document Outsourcing, discusses outsourcing of document management and records management to cut costs, minimize risk, and achieve greater efficiency, profitability, and agility in your business.
François Ragnet, Managing Principal, Technology Innovation, Xerox Global Document Outsourcing, explores the next evolution of documents and how organisations can prepare to take advantage of the dynamic capabilities of the rapidly approaching Document 3.0 era.
Patricia Calkins, Vice President, Environment Health and Safety, Xerox Corp., explains how to make a meaningful investment in green initiatives that make a quantifiable contribution to the environment and your bottom line.
John Kelly, President, Xerox Global Document Outsourcing North America (now with Xerox Services Major Accounts) discusses the key role documents play in issues that shape the present and future of your organization, and how to revolutionize the way you create, manage, distribute, and produce them.
Jim Joyce, Senior Vice President, Enterprise Print Services, Xerox Global Document Outsourcing, describes five critical steps and foundation principles for a document management strategy that results in renewable cost savings, productivity gains, and competitive advantage.
François Ragnet, Managing Principal, Technology Innovation, Xerox Global Document Outsourcing, describes how businesses can use paper responsibly and implement new technologies to drive business improvement and preserve the environment.
Richard Baily, Vice-President, Communication & Marketing Services, Xerox Global Document Outsourcing, explains how document-driven business process outsourcing can help transform your business, and the techniques to lay the groundwork for success.
John Oppy, General Manager, Document Advisor Program Office, Xerox Global Document Outsourcing, describes how the right Document Advisor can help enterprises develop a cohesive strategy for document processes that optimises spend and reduces costs while improving client acquisition and retention.
Sophie Vanderbroek, Chief Technology Officer and President, Xerox Innovation Group and Francois Ragnet, Xerox Global Document Outsourcing, describe the challenges with digital and networked documents, and how organisations can leverage technology to enable faster access to dynamic information - enabling people to communicate and collaborate more effectively, generate new ideas that create revenue and drive your enterprise forward.
Coleman Parkes' research study of 259 retail banks and 35 major retailers in Europe identifies opportunities to align communications with marketing objectives and shows how new technology can be used to connect with customers.
François Ragnet, Managing Principal, Technology Innovation, Xerox Global Document Outsourcing, explains how to reengineer the mailroom using information workflow practices and software to reduce client response time and cost, improve communications and quality, and assure regulatory compliance.
Richard Baily, Vice-President, Communication & Marketing Services, Xerox Global Document Outsourcing, presents seven steps to transform the marketing and technical documentation process to gain efficiency, accelerate time-to-market and control quality and costs.
Chris Williams, Service Development Manager, Finance and Administration Services, Xerox Global Document Outsourcing, explains how to give collection managers ready access to the information needed to resolve disputes, resulting in fewer day sales outstanding, deductions, and write-offs, and improving client satisfaction.