Quocirca Report

Xerox positioned as the leader in the Quocirca Managed Print Services Landscape



Xerox is proud to be positioned as the leader in the 2013 Quocirca Managed Print Services Landscape. The report distinguishes Xerox for market presence, breadth of services portfolio, completeness of vision and customer base with high marks across the report’s assessment criteria.

According to the Quocirca report, "Due to the breadth and depth of its MPS portfolio, Xerox has retained its leading position in Quocirca's review of the MPS market. Xerox has a comprehensive and scalable MPS offering, which encompasses office production, off-site commercial and mobile printing, catering for small businesses through to multi-national enterprises."

Quocirca goes on to state, "Xerox has a strong heritage in MPS and has adapted and extended its proposition to address the changing needs of the MPS customers. Xerox continues to take advantage of synergies with its business process services (BPS) and IT services (ITS), positioning itself as a single provider for an integrated outsourcing environment."

"Xerox is one of the most established MPS providers, having offered MPS since 2001. It is actively enhancing its core services to encompass a broader ITO and BPS remit."
"Managed Print Services Landscape" Quocirca, May 2013

Quocirca MPS Venfor Position 2013

Figure 1: Quocirca Managed Print Services Landscape, 2013

Figure 1 represents Quocirca’s view of the competitive MPS landscape for printer and copier vendors that deliver enterprise MPS. A vendor’s market position is indicated by the size of the bubble, based on estimates of customer base. An indication of the growth in each vendor’s position is shown by a (+), (-) or (=). The following categories are used to reflect a vendor’s position:
  • Market Leaders: Vendors that lead the market in both strategic vision and depth of service offering. Leaders have made significant investments in their service portfolio and infrastructure and are supported by strong delivery capabilities.
  • Strong performers: Vendors that have established and proven offerings supported by demonstrable customer success.
  • Contenders: Vendors that have service offerings which are currently being aligned on a global or European basis. Challengers are typically investing in resources, infrastructure and partnerships to expand market coverage.
Source: "Managed Print Services Landscape, 2013" by Louella Fernandes and Clive Longbottom, Quocirca Ltd., May 2013

About Xerox Managed Print Services

As a leader in MPS, Xerox offers a full range of Managed Print Services to embrace all elements of an organization’s print infrastructure – from the networked office to the in-house print center to the virtual worker. Founded on rigorous, data-driven Lean Six Sigma-based methodologies, the Xerox Managed Print Services portfolio extends from global enterprises to small and mid-sized businesses helping clients to cut cost, increase productivity and meet their environmental sustainability goals.

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