Quocirca Report

Xerox positioned as the leader in the Quocirca Managed Print Services Landscape



Xerox is proud to be positioned as the leader in the 2014 Quocirca Managed Print Services Landscape. The report distinguishes Xerox for overall market presence and completeness of vision with high marks across the report's assessment criteria including MPS strategy, geographical reach, multi-vendor support, alliances and channel partners, and document workflow solutions.

According to the Quocirca report, "Xerox has retained its leading position in Quocirca's evaluation of the MPS market, buoyed by continued investment in its mature MPS portfolio. An early leader in the market, its key strength is the depth and scale of its service offering, which encompasses office printing, production printing, as well as IT services (ITS) and business process services (BPS)."

Quocirca goes on to state, "Xerox currently offers the broadest service portfolio across office, mobile, production and off-site commercial environments. Xerox has long established strong credentials in the MPS market. Xerox is also actively expanding its solutions portfolio. It now offers a comprehensive suite of security offerings and its new workflow automation suite will enable Xerox to drive further productivity and efficiency gains for its customers."

"Managed Print Services Landscape" Quocirca, June 2014

Quocirca MPS Vendor Position 2014
* Customer base: Please note that enterprise customer figures and estimated devices under
management have been considered when determining customer base bubble size.
Figure 1: Quocirca Managed Print Services Landscape, 2014

Figure 1 represents Quocirca’s view of the competitive MPS landscape for printer and copier vendors that deliver enterprise MPS. A vendor’s market position is indicated by the size of the bubble, based on estimates of customer base. An indication of the growth in each vendor’s position is shown by a (+), (-) or (=). The following categories are used to reflect a vendor’s position:
  • Market Leaders: Vendors that lead the market in both strategic vision and depth of service offering. Leaders have made significant investments in their service portfolio and infrastructure and are supported by strong delivery capabilities.
  • Strong performers: Vendors that have established and proven offerings supported by demonstrable customer success.
  • Contenders: Vendors that have service offerings which are currently being aligned on a global or European basis. Challengers are typically investing in resources, infrastructure and partnerships to expand market coverage.
Source: "Managed Print Services Landscape, 2014" by Louella Fernandes, Quocirca Ltd., June 2014

About Xerox Managed Print Services

As a leader in MPS, Xerox offers a full range of Managed Print Services to embrace all elements of an organization’s print infrastructure – from the networked office to the in-house print center to the virtual worker. Founded on rigorous, data-driven Lean Six Sigma-based methodologies, the Xerox Managed Print Services portfolio extends from global enterprises to small and mid-sized businesses helping clients to cut cost, increase productivity and meet their environmental sustainability goals.

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