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Support for Xerox printers, multifunction printers, copiers and digital presses in Northern Ireland is provided by IBS, a Xerox Company.
How to contact IBS, a Xerox Company
| Billing and Administrative | Telephone: 0370 400 8904 | Please have your account and product serial number handy when you contact us. |
| Meter Reading | Submit meter reads for your Xerox products. |
| Technical Support, Manuals and Documentation | 0370 900 5501 | Access drivers, downloads, manuals, documentation and the online support knowledge base. Please have your serial number handy. |
| Education and Training for Customers | 02380 683393 or 02380 621946 | Get assistance with everything from setting up a new office printer to implementing a more complex end-to-end solution. |
| Technical Support, Manuals and Documentation | 0370 900 5501 | Access drivers, downloads, documentation, manuals and the online support knowledge base. Please have your serial number handy |
| Education and Training for Customers | 02380 683393 or 02380 621946 | Get assistance with everything from setting up a new office printer to implementing a more complex end-to-end solution. |
| Scanner Technical Support | 0800 0199689 | Get help with document scanners, including DocuMate scanners. |
| Product and Software Sales Advisor | 0330 123 3245Hours: 8.30 AM - 5.30 PM Mon - Fri | Contact us for more information and to buy office products, supplies and service. |
| Online Resellers |
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Select a Product Choose a product below to compare prices among online resellers Product Listing: | Choose a product to compare prices among online resellers. |
| Local Dealers | Search by postcode for a dealer in your area. | |
| Public Sector Procurement | Buy Office and Production multifunction printers at special prices using our RM1599 agreement. |
| Product and Software Sales Advisor | For product information and pricing call:0330 123 3245Hours: 8.30 AM - 5.30 PM Mon - Fri
| Contact us for product information and pricing on our entire line of digital presses, production printers and copiers, continuous feed printers, wide format printers, workflow software and business development tools. |
| Local Dealers | Search by postcode and product for a dealer in your area. | |
| Digital Printing Services (Premier Partners) | Xerox Premier Partners is a network of expert digital printers (black & white and/or color) able to handle large volumes, manage complex applications (both print and web), and meet customer demands. | |
| Public Sector Procurement | Buy Office and Production multifunction printers at special prices using our RM1599 agreement. |
| Scanners | Purchase scanners online, by phone, or through one of our sales partners or retailers. Vist our website for dealers |
| Contract Consumables | Use our online tool to order consumables that are included in your printer service contract | |
| Supplies Local Dealers | Find a local Xerox-approved partner for toner, maintenance kits, drums, solid ink sticks, fuser oil and more. | |
| Buy supplies from Xerox | 0800 169 6343 | Buy toner, ink and accessories for your Xerox products from the Xerox Store, 24 hours a day, 7 days a week. |
| Dealers for Xerox toner for non-Xerox printers | Find an approved dealer of Xerox toner for HP, Brother, Lexmark, Kyocera and other laser printers |
| Managed Print Services and Document Management | 0330 123 3245 | Ask about Xerox consulting and outsourcing services or provide your contact information and a Business Solutions Advisor will contact you. |
| Xerox Finance | 0370 9005608 | Enquire about financing options including rental agreements, purchase plans, payment deferrals and more. |
| Business Process Outsourcing | If you’ve ever contacted a call center, booked an airline ticket, filed a health insurance claim or applied for a car loan, we’ve likely handled the back-end processing. | |
| HR Services | At Xerox, we are delivering HR, learning and benefit outsourcing solutions to clients across the globe, enabling them to reduce costs while still retaining the ability to compete effectively in the marketplace. | |
| Transportation and Parking Solutions | email Asgard House, Hayward Business Centre, New Lane, Havant, Hampshire, PO9 2NL | Xerox can help you with parking services and solutions, revenue collection and regulation compliance services worldwide. From fare collection to toll solutions, back-office processing to infrastructure installation, to the provision of field equipment and the management of people and revenues, we provide innovative solutions to help solve transportation problems and radically improve your city and the lives of those within it. |
| General Research Questions | Contact us for more information regarding Xerox research and innovation, patents or technology licensing, scientific work and related inquiries. | |
| Palo Alto Research Center Inc. (PARC) | 3333 Coyote Hill Road Palo Alto, California 94304 United States | PARC is a wholly owned subsidiary of Xerox and an integral part of Xerox’s strategy for long-term research investment. Founded in 1970 as part of Xerox Research, PARC was incorporated in 2002 as an independent center for commercial innovation. |
| FX Palo Alto Laboratory, Inc. (FXPAL) | 3400 Hillview Avenue, Building 4 Palo Alto, California 94304 United States | FXPAL is a leading multimedia research laboratory established in 1995 by Fuji Xerox Co., Ltd. |
| Xerox Research Centre Europe | 6 chemin de Maupertuis 6 chemin de Maupertuis 38240 Meylan France Tel: +33 (0)4 76 61 50 50 Fax: +33 (0)4 76 61 50 99 | XRCE focuses its research in text and image content processing, document transformations, data mining and the study and understanding of work practices. It also develops connections within the wider European scientific community through collaborative projects and partnerships. |
| Xerox UK Ltd |
Xerox Oxford Road Uxbridge UB8 1HS 01895 251133 Enterprise Solutions ACS United Kingdom 160 Queen Victoria Street London EC4V 4AN United Kingdom Tel: +44.20.7653.8000 | Contact the Xerox UK headquarters. |
| Xerox Finance Limited | Bridge House, Oxford Road, Uxbridge, Middlesex UB8 1HS Registered in England No. 330755 0370 9005608 | Contact the Xerox Finance headquarters |
| Public Relations | Find press contacts who can field news media inquiries for all areas within Xerox Corporation. |
| Business Ethics and Compliance Office | Ethics Helpline: 0800 028 8018 | Contact the group that ensures Xerox adheres to ethical standards both within and outside of the company. |
| Environment, Health and Safety | See how we strive to preserve our environment and protect the health and safety of our employees and communities. | |
| Industrial Placement Schemes | Find information on industrial placement schemes for university students. |