Driving Efficiency at a Leading Irish Bank.
Learn how MPS and customer workflow improvements improved operational efficiency and customer response time
Xerox and our partner IBM delivered a consolidated printer fleet, greatly reducing the number and type of devices at the bank. The bank's contract includes automatic replacement of consumables enabling a highly efficient print workflow. They have significantly lowered print volumes leading to cost savings and reduced internal service overhead. The new multifunction devices support the bank's document workflow initiative aimed at speeding up approvals and enhancing customer service. They have also achieved:
- Increased control and visibility of print activity
- Enhanced security enabled via 'scan to email'
- Consistent user experience for print and scan
- Improved operational efficiency
- Better customer service
See how this was acheived in our case study