Xerox® IT Services
We are all living and working in the most advanced digital age yet, and that means information technology is more important than ever before. That’s why at Xerox, we go beyond delivering top-quality printers and scanners by offering secure and reliable IT services for organisations of all sizes.
Why Choose Xerox IT Support?
IT environments are time consuming, complex, often costly and can take your focus away from what's most important — your business. From desktop to data center, Xerox IT Services can manage, maintain and support your entire IT infrastructure.
Our offerings range from technology procurement and managed IT services to cloud migrations and critical information security management. Simply put, we manage your technology so you can manage your business.
Is work getting in the way of work?
From automated filing systems to managed IT services, and everything in between.
A Smarter Way to Build and Support Your IT Ecosystem
When your IT systems are aligned with your goals, everything just works better — your people stay productive, your operations run smoother, and your business has room to grow. That’s the experience we build at Xerox IT Solutions.
What Sets Us Apart?
We work side-by-side with your internal teams, filling in the gaps with practical expertise, engineering horsepower, and advisory insight. Whether you need help solving a specific challenge or want a long-term partner to shape your technology roadmap, we meet you where you are and build from there.
Every solution is grounded in what matters most to your business — not what’s trending, or what a vendor is pushing. Our role is to reduce complexity, cut through the noise, and bring clarity to every technology decision.
Let us handle the technology — so you can stay focused on growing your business.
End-to-end IT Services and Solutions
We offer 24/7/365 IT support services for your organisation with a personalised suite of IT solutions. Learn more about each of our offerings below and get the details you need to decide how we can meet serve your needs.
Modern Infrastructure Solutions
Modern Infrastructure Solutions
Modern Infrastructure Solutions
Build a resilient foundation that scales with your business. Our Modern Infrastructure Solutions help design, deploy, and manage IT environments that deliver performance, flexibility, and future readiness.
Our modern infrastructure solutions include:
Server virtualization and consolidation
Hybrid and multi-cloud design and deployment
Storage solutions and data management
Hyperconverged infrastructure (HCI)
Backup and disaster recovery planning
Infrastructure monitoring and optimization
Capacity planning and lifecycle management
Power supply infrastructure design and management
Network and Security Solutions
Network and Security Solutions
Network and Security Solutions
Protect your critical assets without sacrificing performance. Our Network and Security Solutions deliver robust, scalable protection that keeps your business secure, connected, and compliant.
Core offerings include:
Network design, implementation and management
Zero Trust security at every level
Firewalls, VPNs and secure access controls
Threat detection and incident response
Endpoint protection and vulnerability management
24/7 security monitoring and SOC services
Compliance support and risk assessments
Managed IT Services
Managed IT Services
Managed IT Services
Leave the IT service management up to our professionals to save on costs, get support you can trust and free up your time to focus on other work projects. The benefits of Xerox IT service management include:
Improved reliability and security
Clear visibility of your current technology
Reduced IT operational costs
A predictable cost model for a fully supported IT environment
Access to a wide range of specialised engineers for a fixed monthly cost
Proactive and reactive IT Support that prevents downtime
IT Procurement
IT Procurement
IT Procurement
When it comes to IT hardware, Xerox is truly your one-stop-shop. We have agreements with leading IT manufacturers to provide best-of-breed solutions unique to each customer’s needs and budget requirements.
In addition to providing your computer hardware, we can configure, install and support everything we sell. This way, you get all the equipment and IT support services you need from one trustworthy source.
Data Center Services
Data Center Services
Data Center Services
The data center is the engine that powers daily operations. It can create promising opportunities for success, or it can leave you open to failure. At Xerox, we help you design and build a world-class physical data center infrastructure from the ground up, maintain what you have, or transform your existing data center infrastructure. We help you get on the fast-track toward your data center transformation and optimisation goals.
Data Center Services include:
Servers
Utilisation and performance assessments
Consolidation and virtualisation
Blade server implementation
Storage integration
Virtual desktop infrastructures
Multi-threat security solutions
Applications
Enterprise-wide deployment and testing
Visibility and management assessments
Application acceleration and load balancing
Platform migration and virtualisation
Public, private, and hybrid cloud solutions
Performance auditing and tuning
Secure client authentication
Facilities
Site planning and floor plan design
Rack layout design and installation
Power and cooling solutions
Cable plants and premises wiring
Site security and physical access control
Fire detection and suppression systems
Physical data center moves
Converged/Hyper-Converged
Infrastructure as a Service (IaaS): Utility type resources, such as: virtual machines, networking, and storage capacity.
Platform as a Service (PaaS): Facilitate development environments using pooled and scalable resources.
Software as a Service (SaaS): Deliver applications from third-party software providers over the internet.
Virtualisation
Cloud mobility
Power savings
Application isolation
Extend the life of older applications
Built-in high availability
Data Storage
Data classification assessment
Information life cycle management consulting
Consolidation and virtualisation
Enterprise backup and disaster recovery
Data de-duplication
Storage replication
Email filtering and archiving
Voice and Video Collaboration
Voice and Video Collaboration
Voice and Video Collaboration
Xerox’s collaboration practice provides an integrated communications strategy and architecture that enables secure voice, video and data connectivity across a unified and intelligent network. We enable your employees and clients to collaborate intuitively anywhere, on any device from the browser to the boardroom.
Our IT services specific to voice and video include:
On-premise, hybrid and cloud-based voice infrastructure
Next-generation classrooms
Room-based and immersive systems
Multiparty audio and video conferencing
3rd party video systems integration
All leading conferencing solutions
Wireless/Mobility
Wireless/Mobility
Wireless/Mobility
A mobile-first approach will help your employees be happier and more productive. Centered around the individual rather than the workplace, Xerox’s mobility and wireless solutions will help your business operate more efficiently.
Wireless LAN/WAN
Location-based services
Wireless mesh
Mobile device management
Security solutions for BYOD (Bring Your Own Device)
Cloud Services
Cloud Services
Cloud Services
Every digital transformation journey is unique, with its own challenges. The one constant? Every business needs to stay nimble and secure, and employees need to be able to work from anywhere. But integration with existing systems and platforms can be tricky. How do you know if your data is safe and compliant? Where are the hidden risks?
Your Journey to the Cloud starts with us. Our specialist Cloud Transformation Team will guide you through the key decisions around Platform as a Service (PaaS), Software as a Service (SaaS), Infrastructure as a Service (IaaS), Disaster Recovery as a Service (DRaaS) and Security as a Service (SaaS).
Our all encompassing services include:
Cloud Planning
Cloud Enablement
Cloud Management
Cloud Development and Integration
Data Solutions
Data Solutions
Data Solutions
We provide data solutions that help our clients succeed in an ever-changing world. We help you plan the right strategy and roadmap for your business, then we execute on implementation. With our expertise, we help transform your legacy business processes into a modern cloud-based system that keeps your company competitive for years to come. Our Offerings Include the following:
Master Data Management (MDM)
Product Information Management (PIM)
Integration Platforms (iPaas)
Cloud Data Warehouse/Platforms
eCommerce & Custom Web Development
Choosing IT services for your organisation is an important decision – and you need to pick the best option for you. For help from one of our experts, fill out our IT solutions contact request form with your information in all the required fields and we’ll arrange an introductory consultation with one of our Technology Experts.
PharmaJet partnered with Xerox to make using its IT hardware as painless as its needle-free injections.
Future-Ready IT Solutions: Xerox and ITsavvy’s Combined Expertise at Your Service
We’re expanding our IT Services across the United States, Canada, and the United Kingdom to help you solve today’s workplace challenges with the ability to flex to future needs and requirements. Let's simplify how you can harness emerging technologies like Generative AI, implement robust cybersecurity protections, and make meaningful progress on digital transformation.
Case Studies
Ron Bouchard Auto Stores Accelerates Its Business, Backed by Xerox
The family business was slowed by mountains of paper until Xerox redesigned the workflows for the company so it can devote more time to its customers.
One simple solution helped thousands of students.
Buena Park School District in California’s Orange County serves a diverse ethnic and socio-economic student population of approximately 4,600 students in five elementary schools, two middle school campuses, and one K-8 online academy. Find out how we helped teachers and staff save time, improve communication with parents in their preferred language, and ultimately enhance the learning experience for all.
100-year Old Retailer is Outfitted for the Modern Era
National clothing retailer expands to several hundred retail locations with all new infrastructure and designated call center to support stores.
Book your next strategy session with our IT experts.
More Resources for IT Departments
More Ways We Help IT Departments
Find more services that can help you overcome complexities in the workplace.
Security Solutions
Our software and apps ensure digital data is safeguarded as you share it via the cloud and mobile devices.
Ready to Chat?
Contact us for more information about our IT Solutions and all the ways we can support your business.