Dr. Mark Patten, Medical Director at L&D Hospital, describes the challenges of the old paper-based system of medical record keeping and how information was not readily available when needed. He covers how now, in their updated paperless environment, they can immediately see exactly what happened the last time the patient was admitted.
Doctors from Luton & Dunstable Hospital provide the clinician's perspective on the benefits of paperless health records. EHRs enable improved clinical decision-making in a timely manner and provide the benefit of allowing access from multiple different areas for one patient. The ease of having patient information onhand, whether reviewing results or meeting with a referred patient, is of great importance.
In partnering with Xerox on the transition to paperless health records, Dr. Mark Patten, Medical Director at L&D Hospital, talks about how it was the right decision to outsource the scanning and the electronic system and the necessary archiving system together.
Phillipa Graves, Director of IT at L&D Hospital, describes how working with Xerox has been crucial to delivering the large scale business transformation involved in moving to paperless health records. L&D's IT department, together with expertise provided by Xerox, has been able to handle this type of business change smoothly while maintaining clinicians' confidence.
The cost and logistics of paper health records – storage, transport and delivery to clinicians – along with the safety issues associated with delaying care, drove L&D Hospital to change their delivery models and adopt digitisation. Dr. Mark Patten, Medical Director at the Hospital, describes those drivers for change in detail. Watch Logistics and Cost Savings Drive L&D Hospital to go Paperless video:
As Luton & Dunstable Hospital converts to digitised health records using Xerox MPS solutions, they find it easier to comply with audit and governance requirements of accessing those records. Mark Englund, Director of Re-engineering and Informatics, describes how the digitised records are, in many ways, more secure than paper records through a very clear audit trail detailing who has accessed each record.
As trusts begin their business transformations from legacy systems to completely digital, paperless workflows, Dr. Mark Patten, Medical Director at the Hospital, advises not to try to develop the capability internally, but to get a partner to deliver results. Watch Automate and Simplify Business Transformations with Xerox as a Partner video:
Dr. Mark Patten, Medical Director at L&D Hospital and Chair of the Health Records Working Group, discusses the positive experience in working with Xerox to transition to full paperless health records. Xerox, working together with clinicians, the Trust IT team, and other stakeholders, ensured good communication, a strong partnership and a successful business transformation.