• Xerox Green World Alliance

Xerox Supplies Recycling Program

Options for Recycling Genuine Xerox Supplies

Eco Box Returns

If you have more than 5 items to return, we recommend the Xerox Eco Box option. Request delivery of empty eco boxes and/or request a pickup of full eco boxes:
 
Request empty eco boxes
Request pick-up full eco boxes

Single-Item Returns

If you have 5 or less items to return, we recommend the bundled single-item return process.

Use the original box to return genuine Xerox supplies.

  • If you are returning a used cartridge, place the used item in the bag of the new cartridge and seal the bag with tape. Package the used cartridge between the caps in the box of the new cartridge and seal the box.
  • If you return 2 or more items, please tape the boxes together or use one large box and return as one parcel.
  • Submit a Return Label Request. 
  • Print the label(s) on A4 paper (please use a laser printer) and fold the A4 double (A5).
  • Stick the paper on the box with tape with the return address showing up.
  • Take your parcel to the nearest drop off point.

Only authorized Xerox return labels will be accepted (printed from the web).

Customers may be charged for use of unauthorized return labels.

Thank you for your participation in the Green World Alliance Program!