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Smarter Citizen Service

Helping Citizens Stay Connected, Informed & Safe

The Public Sector is facing new challenges and intense pressure right now. This would be hard enough under normal circumstances but the sudden shift to remote working has put new constraints on how government staff and departments can operate. Xerox is here to help.

How Xerox Supports the Public Sector

Consistent & Seamless Citizen Communications

Ensure citizens have the most up-to-date information when and where they need it in a consistent manner via multi-channel delivery.

With Xerox government solutions, you can provide secure, compliant services that meet the needs of every citizen. By integrating legacy paper systems with digital processes, you can work more efficiently and improve citizen engagement at each touchpoint — all while reducing operational costs.

Digital Citizen Services

Content Management Made Easy

Enterprise Content Management offers government agencies the ability to serve citizens digitally, improving response time and delivery of services. Xerox® DocuShare® solutions save time and cost, and help you manage government processes while doing more for citizens with less.

Xerox® DocuShare® Flex for DepartmentsXerox® DocuShare® 7 for Large Organisations


Podcast: How to Digitize & Automate for Efficient Citizen Services

Learn more about challenges in the “New Normal” and digitization opportunities in government through our recent Canadian Government Executive podcast featuring Eric Wolf, Director of Public Sector Services at Xerox.


Improving the Citizen Experience with Xerox® Services

In a post-pandemic world, the next normal of government leaves no room for past inefficiencies, especially at a time when the need for essential citizen services is greater than ever.

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Xerox® Team Availability App

As the workforce returns to the workplace, managers need to anticipate as much as they can which resources are – or will be – available. Xerox Team Availability is a secure web portal that makes it easy for staff to log their status to attend work. It's ready to roll out with no complex IT changes and no setup fee.

Man typing on laptop

Customer Success Stories

Make Purchases Through Your Preferred Route to Market

Get great savings from our Public Sector Procurement agreements