Xerox^® IT Services

Managed IT Services

Leave the IT service management up to our professionals to save on costs, get support you can trust and free up your time to focus on other work projects. The benefits of Xerox IT service management include:

• Improved reliability and security

• Clear visibility of your current technology

• Reduced IT operational costs

• A predictable cost model for a fully supported IT environment

• Access to a wide range of specialised engineers for a fixed monthly cost

• Proactive and reactive IT Support that prevents downtime

IT Procurement

When it comes to IT hardware, Xerox is truly your one-stop-shop. We have agreements with leading IT manufacturers to provide best-of-breed solutions unique to each customer’s needs and budget requirements.

In addition to providing your computer hardware, we can configure, install and support everything we sell. This way, you get all the equipment and IT support services you need from one trustworthy source.

Data Center Services

The data center is the engine that powers daily operations. It can create promising opportunities for success, or it can leave you open to failure. At Xerox, we help you design and build a world-class physical data center infrastructure from the ground up, maintain what you have, or transform your existing data center infrastructure. We help you get on the fast-track toward your data center transformation and optimisation goals.

Data Center Services include:

Voice and Video Collaboration

Xerox’s collaboration practice provides an integrated communications strategy and architecture that enables secure voice, video and data connectivity across a unified and intelligent network. We enable your employees and clients to collaborate intuitively anywhere, on any device from the browser to the boardroom.

Our IT services specific to voice and video include:

• On-premise, hybrid and cloud-based voice infrastructure

• Next-generation classrooms

• Room-based and immersive systems

• Multiparty audio and video conferencing

• 3rd party video systems integration

• All leading conferencing solutions

Wireless/Mobility

A mobile-first approach will help your employees be happier and more productive. Centered around the individual rather than the workplace, Xerox’s mobility and wireless solutions will help your business operate more efficiently.

• Wireless LAN/WAN

• Location-based services

• Wireless mesh

• Mobile device management

• Security solutions for BYOD (Bring Your Own Device)

Cloud Services

Every digital transformation journey is unique, with its own challenges. The one constant? Every business needs to stay nimble and secure, and employees need to be able to work from anywhere. But integration with existing systems and platforms can be tricky. How do you know if your data is safe and compliant? Where are the hidden risks?

Your Journey to the Cloud starts with us. Our specialist Cloud Transformation Team will guide you through the key decisions around Platform as a Service (PaaS), Software as a Service (SaaS), Infrastructure as a Service (IaaS), Disaster Recovery as a Service (DRaaS) and Security as a Service (SaaS).

Our all encompassing services include:

• Cloud Planning

• Cloud Enablement

• Cloud Management

• Cloud Development and Integration

Automation

It doesn’t matter what industry you’re in or the size of your organisation. As a strategic partner, we’re here to help you improve the way you work by automating manual processes so you can do more with less human intervention and lower costs. Xerox^® Robotic Process Automation (RPA) Service helps you stay flexible in the face of change, allowing you to save, plan and pivot as needed. We put it all together — the Xerox Automation Team assesses, builds, deploys and supports the RPA capabilities for our clients. Here’s how it works:

• We evaluate our clients' current processes, no matter how big or small they are.

• We work together with our clients to select workflows to automate based on business value and expected ROI.

• We virtually automate and run our clients' processes using bots.

• We help our clients create a better employee experience by freeing up their staff to focus on higher-value work while bots take on routine jobs.

Learn more about Robotic Process Automation Download brochure Watch video

Data Solutions

We provide data solutions that help our clients succeed in an ever-changing world. We help you plan the right strategy and roadmap for your business, then we execute on implementation. With our expertise, we help transform your legacy business processes into a modern cloud-based system that keeps your company competitive for years to come. Our Offerings Include the following:

• Master Data Mgmt (MDM)

• Product Information Mgmt (PIM)

• Integration Platforms (iPaas)

• Cloud Data Warehouse/Platforms

• eCommerce & Custom Web Development