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Best value, less waste: no compromise on quality

Remanufactured devices

Organisations want devices that help them to meet environmental standards and reduce costs, but do not want to compromise on quality. Engaging in the circular economy can help them to achieve all three.

Since our earliest days, we have strived to find ways to make the office more sustainable. Xerox UK Ltd began remanufacturing devices in 1991. Since then, we’ve significantly extended the lives of thousands of the most popular and reliable MFDs . Our remanufactured equipment is produced to meet original factory specifications. It’s tested and checked by Xerox technicians and comes with a warranty. Buying remanufactured equipment saves you money, and saves millions of pounds of material from entering landfills.

BSI 8887-220:2010 Certified Remanufacturing Processes

We’re proud to hold the first BSI 887-220:2010. This means our remanufactured devices have to pass a stringent 120 point check, and perform as well as a new machine, ensuring so you can be sure you’re getting an as-new device with no compromise on quality.

Our remanufacturing process

When a device comes to the end of a lease or contract agreement, we make sure it goes through a lengthy process to be remanufactured to an exceptionally high standard.

  1. We review the device service history to determine its suitability for re-manufacture.

  2. External panels are removed, washed in an ultrasonic bath, which uses ultrasound and a liquid to clean the panels, then resprayed.

  3. We strip the device to its core components, individual hardware units are examined, and the technician assesses what needs to be replaced.

  4. The device frame and main assemblies are air-washed to remove all dust and foreign matter.

  5. The device is then fully reassembled, all required parts & consumables are replaced, and the resprayed covers reattached.

  6. The latest software is loaded, and all technical modifications applied.

  7. We make sure all device functionality is checked, tested and adjusted if necessary.

  8. A final quality assurance test is carried out to ensure the highest quality has been achieved and that the finished product is indistinguishable from a new device.

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Public sector frameworks

We know that UK Government procurement has net zero targets. We’re proud to say that our remanufactured devices can be procured through a number of public sector frameworks.

Should you choose remanufacturing or refurbishment?

Remanufacturing has been defined by the British Standards Institution (BSI) as “returning a used product to at least its original performance with a warranty that is equivalent to or better than that of the newly manufactured product. From a consumer viewpoint, the remanufactured product can be the same as a new product.”

Refurbishment, however, is defined by BSI as “putting the product through a thorough refurbishment process, with parts and components used to rebuild or repair, to return the product to a satisfactory working condition.”

"I run an MSc programme on sustainable manufacturing that naturally has remanufacturing as a core element. I am also involved in transferring remanufacturing knowledge between the EU and China. Xerox is one of a handful of UK remanufacturers that I have selected for demonstrating to students and overseas visitors what remanufacture "bringing a used product to "as-new" condition with warranty to match" entails. The quality of their remanufactured products is incredibly impressive and so is a great way for me to teach to students that “environmentally friendly” does not equate to low quality or second-rate. It simply is impossible to tell the remanufactured products here apart from new alternatives and this always amazes my students."

Dr Winifred Ljomah, Director: Scottish Institute for Remanufacture & Professor in Sustainable Design and Manufacturing & Editor in Chief: The Journal of Remanufacturing

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